Defend Your Business Against Multi-Channel Attacks with AI-Security Solutions


In an interconnected digital world, the threat of cyberattacks continues to evolve, with multi-channel attacks posing a significant challenge for businesses of all sizes. As attackers become more sophisticated in their tactics, organizations must adapt and enhance their cybersecurity measures to protect their sensitive data and assets. This blog explores the escalating issue of multi-channel attacks and the pivotal role of AI and Large Language Models (LLMs) in fortifying defenses and mitigating risks. 

An Expanding Problem: Introducing Multi-Channel Attacks 

Our Bolster 2024 Phishing and Scam Report found a 94% increase in phishing and scam activity since 2020.  Many of these phishing attempts increasingly rely on a combination of communication channels, such as email, social media and messaging through chat apps, which highlights the need for immediate action to protect your business from these multi-channel threats. 

Multi-channel attacks encompass a range of tactics aimed at exploiting vulnerabilities across various platforms, including email, social media, and mobile apps. These attacks leverage the interconnected nature of digital channels to deceive targets and gain unauthorized access to sensitive information. To confront this expanding problem effectively, organizations must adopt a holistic approach that addresses threats across all channels and strengthens their cybersecurity posture. 

The danger of multi-channel threats lies in its ability to circumvent traditional security measures and exploit the inherent trust that users place in various communication platforms. By orchestrating coordinated attacks across multiple channels, cybercriminals can evade detection by security systems that are reliant on siloed or fragmented monitoring approaches. This presents a formidable challenge for businesses, as the diversified nature of multi-channel threats enables perpetrators to evade traditional email security gateways and extends the reach of their deceptive tactics. 

For a deeper look into the multi-channel phishing and impersonation scam problem, read our full report here. 

AI Technology, and it’s Role in Cybersecurity Defense 

 AI has emerged as a critical ally in the fight against cyber threats, offering advanced capabilities for both offensive and defensive strategies.  

On the offensive

On the offensive front, cyber attackers are leveraging AI-powered tools to craft realistic phishing emails and impersonation scams that evade traditional detection methods.  

For example, attackers can use LLMs to generate phishing emails that appear legitimate by mimicking the writing style and language patterns of a known contact or organization. By incorporating personal details or information gathered from data breaches, these emails can trick victims into divulging sensitive information or clicking on malicious links. 

By automating the process of crafting deceptive messages and content, attackers can quickly scale their operations to target more individuals or organizations simultaneously. 

On the defensive 

Meanwhile, on the defensive side, organizations can harness AI’s analytical power to detect, analyze, and respond to threats in real-time, bolstering their resilience against evolving attack vectors. Large Language Models (LLMs), can rapidly adapt and learn from new patterns and techniques used in multi-channel attacks, enabling security teams to stay one step ahead of cyber threats.  

Machine learning algorithms can detect and identify malicious patterns in real-time, helping organizations detect and prevent attacks as they develop across various platforms such as email, social media, messaging apps, and websites. 

Generative AI for defense against multi-channel attacks 

One of the most impactful applications of AI in cybersecurity is in the realm of generative AI, which enables the rapid detection and takedown of malicious content. By using large language models (LLMs) and transformer-based AI technologies, security teams can proactively identify and neutralize threats before they manifest into full-fledged attacks.  

This proactive approach not only enhances threat detection capabilities but also minimizes the potential damage caused by cyber incidents. 

Integrating LLMs into cybersecurity programs is essential for organizations looking to stay ahead of the cybersecurity curve. By training and deploying LLMs effectively, businesses can establish an early warning system against multi-channel attacks, enhancing their incident response capabilities and safeguarding their critical assets.  

Understanding the nuances of LLM implementation is crucial for maximizing the benefits of AI-driven defense mechanisms.The future of AI in cybersecurity promises continued innovation and advancement in defense capabilities. As cyber threats evolve in complexity and frequency, AI technologies will play an increasingly pivotal role in predicting, detecting, and thwarting attacks. By embracing AI solutions and staying abreast of emerging trends in cybersecurity technology, organizations can position themselves to navigate the dynamic threat landscape with confidence and resilience. 

Integrating LLMs into Your Multi-Channel Threat Defense Program 

Bolster has launched a total guide to multi-channel phishing and scam attacks, and how to better identify and take down threats using LLM. With our new whitepaper, you can discover: 

  • The current state of multi-channel attacks targeting businesses across social media, messaging apps, fake websites, and other online communication channels.  
  • How LLMs can be trained to identify phishing and online scams (with a step-by-step breakdown from machine learning experts). 
  • How your business can combat the 94% increase in phishing and scam activity since 2020 with key generative AI technology. 

Download the free whitepaper today to get started.