Crowd-Sourcing for Email Defense: Protecting Your Brand with Bolster AI

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One single seemingly harmless phishing email slips through the cracks, leading to thousands of compromised customer accounts and irreparable damage to your brand’s reputation. 

Scenarios like this are no longer rare—they’re becoming the norm.

For enterprise brands, email-based threats have evolved beyond simple nuisances. They’re now direct, strategic attacks on customer trust and the financial health of your business.

With this evolution, traditional combat methods often fall short.

Why Crowd-Sourcing Matters for Email Defense

Leading brands receive over 30,000 customer-reported phishing emails per month on average. With such a staggering amount, even the best manual triage process can’t keep up. 

Think about it. It can take up to 6 minutes to review a single phishing email, with two out of three emails being false positives. The longer it takes to confirm and address real threats, the more likely it is that a phishing attack will succeed, potentially leading to financial losses, data breaches, or harm to customer trust.

This is where the value of crowd-sourcing comes into play. 

By enabling customers to report phishing attempts directly to your brand, you can broaden your security net and uncover threats more quickly. One customer report can reveal massive campaigns, allowing brands to respond faster and protect their broader customer base.

Key Benefits of Crowd-Sourcing and Automation

With Bolster AI Security for Email, organizations can harness the power of AI and crowd-sourcing to tackle phishing scams efficiently, saving time and resources while enhancing security.

Specifically, crowd-sourcing and automation protects customers and brand reputation by creating a collaborative defense network. Everything is designed to handle thousands of reports per month, which means the platform can efficiently manage complex takedowns across multiple countries.

The solution also cuts processing times dramatically, reducing overhead and freeing your team to focus on more critical tasks. Not to mention that automated threat resolution communications demonstrate a commitment to customer safety, strengthening trust and retention.

How Bolster AI Security for Email Works

Bolster AI Security for Email streamlines the phishing response process with these core steps:

Easier Reporting

Customers can report phishing attempts directly through their email experiences. This quick dissemination of customer insights allows Bolster to create an effective and expansive defense network. 

AI-Powered Detection

When reports are received, the system analyzes emails to detect phishing attempts using sophisticated tools that assess intent, brand impersonation (logos, suspicious links), sender details, and malware in attachments.

Automated Takedowns

With the combined power of AI agents and Security Operations Center (SOC) team, phishing sites are neutralized within hours, cutting down manual remediation times from weeks to mere hours.

Customer Communication

Bolster’s platform automatically informs customers when threats are resolved, building trust and strengthening engagement.

The Impact of Bolster’s Approach

With phishing scams costing companies as much as $500 per account takeover and leading to a 15% customer attrition rate, rapid and effective threat mitigation is crucial. Bolster AI’s automated processes help reduce manual workload by 50%, enabling internal teams to focus on strategic priorities instead of chasing scams.

Proven results include:

  • 99.999% detection accuracy rate
  • 80% of threats neutralized within 72 hours
  • 98.6% reduction in manual processing

Ready to Protect Your Brand?

Crowd-sourcing, combined with advanced AI, empowers businesses to stay one step ahead of phishing scams. Bolster AI Security for Email delivers robust protection, scalable solutions, and unmatched efficiency to safeguard your customers and reputation.

Contact Bolster today to see how AI-powered email defense can transform your approach to phishing mitigation, or, request a demo