Get Round-the-Clock Support When You Need It the Most

Bolster
24/7 Support

We value the needs of our customers and want you to
maximize the utility of your Bolster investment. Our goal is to
provide the best-in-class products and be available to you
around the clock to answer any questions you may have.

Plaftorm support
 

We are here for you.

Unexpected incidents may arise which require immediate attention and support. At Bolster, we offer global 24x7x365 support through our or Premium and Platinum support services. Our global support team comprises of highly skilled SOC experts who work around the clock to provide high-quality assistance.

Bolster Premier and Platinum support was designed to meet any business needs. With the support offerings, you can achieve the following:

Bolster Support Plans

Standard

Customer Onboarding
Monthly Reports
Data Exports
Training
Business Day Video, Email, and
Chat Support

24 x 7 x 365 SOC Support
Executive Reporting
Quarterly Business Reviews
Managed Services

Premium

Customer Onboarding
Monthly Reports
Data Exports
Training
Business Day Video, Email, and
Chat Support

24 x 7 x 365 SOC Support
Executive Reporting
Quarterly Business Reviews
Managed Services

Platinum

Customer Onboarding
Monthly Reports
Data Exports
Training
Business Day Video, Email, and
Chat Support

24 x 7 x 365 SOC Support
Executive Reporting
Quarterly Business Reviews
Managed Services

Maximize Your Investment Value

With these support packages, a dedicated team of Bolster experts will guide you throughout your Bolster journey to ensure that you are maximizing the value of the Bolster platform. With Bolster Platinum, you can comfortably be hands-free to allow a specialized team to manage your security attack surface. These two support packages ensure that you always have a skilled team by your side to tackle any challenges as they come.


Around the Clock Support

Whether it be active online threat or questions about reporting, Bolster’s 24 hour, 7 days a week, 365 days a year SOC team support will put you in direct contact with a security expert who understands your challenges. Always have a dedicated team for guidance there for you when you need it.


Strategic Planning

A dedicated, curated quarterly business review and executive reporting will be included in Bolster Premium and Platinum. A team of experts will offer consulting, configuration strategies, best practices, strategic adversary services, and more. The strategic planning will help your organization plan for and mitigate future risks and optimize your Bolster investment.

Expert Management*

Bolster managed services allow for you to focus on your core business objectives while we handle the detection, monitoring, and takedown of threats to your brand. In Bolster Platinum, you will have a trusted team of experts navigate the digital risk landscape for your organization to get the maximum amount of impact from your Bolster platform.

*included in Platinum support

Threat Surface
 
Get Started

Contact the Sales team

Bolster Premium and Platinum support is available to all customers. Contact a Bolster sales representative for assistance and more information on getting started today.

Thank you for your request. Our team will be in touch shortly.
Please keep an eye out for an email from @bolster.ai and be sure to check your junk folder just in case.

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